Reservations and Cruise Information
The Cigar Cruise
816.944.0470
contact@thecigarcruise.com






Do I need a passport?

PASSPORT REQUIREMENTS (Please note:  Information is subject to change)

Carnival requires guests to provide proper travel documentation in order to travel. The passport requirement does NOT apply to U.S. citizens traveling to or returning directly from a U.S. territory.  Non-U.S Citizens must contact the appropriate Consulates, U.S. Embassy and U.S. Immigration office to inquire about necessary travel documentation. Carnival Cruise Lines, The Cigar Cruise, LLC or any of their agents assume no responsibility for advising guests of Immigration requirements.

It is recommended that all guests travel with a valid passport during their cruise. This will enable guests to fly from the U.S. to meet their ship at the first non-U.S. port should they miss their scheduled embarkation and allow guests that must disembark the ship before their cruise ends due to an emergency to fly back to the U.S. without significant delays and complications. It is also recommended that all guests travel with a passport valid for at least 6 months beyond completion of travel.


Where will I be able to smoke a cigar?

You will be allowed to smoke cigars in the designated deck areas located on the Starboard (Right) side of the ship.  Cigar smoking is permitted in the designated Cigar Lounge located on Deck 4.  Please refrain from smoking cigars in any other areas other than the designated cigar smoking areas.  Guest acknowledges that Carnival’s vessels contain non-smoking sections. Guest agrees to refrain from smoking in those sections and agrees that Carnival has the right to disembark the Guest for failure to observe Carnival’s non-smoking policy.


Do the partitions between balconies open?

The balcony partitions can be opened between most of the staterooms. The Room Steward will unlock the door, upon request.


When is the latest I can get a refund?

Any cancellations after February 1, 2017, up to March 1, 2017, will incur a 50% penalty of gross fare (inclusive of Taxes, Fees, NCF's and Gratuities).  All cancellations after midnight CST, March 1, 2017, are non-refundable.  We encourage our guests to purchase travel insurance to minimize losses due to potential unforeseen cancellation circumstances.


When is my next payment and final payment due?

Cruisers that choose to place a deposit will be billed 50% of their balance due on or before December 1, 2016.  Final payment will be due no later than February 1, 2017.


What are the luggage restrictions?

In order to maintain a safe and secure environment, Carnival prohibits guests from bringing certain items on board, i.e., weapons, candles, irons, alcohol, or other dangerous goods.  According to our policy, Carnival conducts security scanning of all baggage and if prohibited items are found, they will be removed and stored on board for safekeeping until the end of the voyage.  The retained item(s) will be delivered to your stateroom on the last night of the cruise.  Unsealed containers with prohibited liquids will be discarded, as well as any unclaimed items left after the voyage, and no compensation will be given in either case.  For additional information, please refer to the terms and conditions of your cruise ticket contract.

We suggest all luggage be unlocked before turning over to the porters in order to avoid any inconvenience to you or delay in delivering the luggage to your stateroom. Should you choose not to unlock your bags and prohibited items are found during screening, your luggage will be retained until you can open it in front of security personnel.

Guests 21 years of age and older may bring one bottle (750ml) of wine or champagne, per person, only in their carry-on luggage.

Guests are encouraged to limit their checked luggage to two suitcases per person, with each suitcase not to weigh more than 50 pounds and not exceed 16"H x 24"W x 30"L. Please attach your Carnival Cruise Lines luggage tags PRIOR to leaving home and make sure that they are still on your bags when checking in with us. In many ports, guests have the option of carrying luggage on board at embarkation and off the ship at the end of the cruise as long as it does not exceed 24"W x 16"H x 30"L. This is an advantage you may want to consider as it will allow for quicker easier access to your bags.  Please note that Carnival assumes no responsibility for carry-on luggage.

Alternatively, curbside porters are available at the pier to take luggage to the vessel for delivery to your stateroom by shipboard personnel. Customary tip is $1 per bag. Please be sure each piece of luggage is unlocked and has a tag listing your name and stateroom number. Curbside porters are not employees of Carnival; therefore, if you experience any problems, please report to porter management on site. Any luggage left at the pier will be forwarded at your expense. Claims for luggage loss or damage must be made in writing to the debarkation personnel prior to leaving the pier area.

If you are traveling by air, we strongly recommend that you contact your air carrier to obtain their luggage allowance policy for the maximum number, size and weight of bags that each guest is allowed at no charge.  Guests are responsible for luggage fees, excess luggage charges as well as any other charges imposed by air carriers or airports.  We recommend that each guest verify with the airline representative that their luggage is checked-in to their final destination.

NOTE: There is limited porter service on 2/3-day Cruises-to-Nowhere.

LARGE COOLERS RESTRICTION:
Carnival Cruise Lines does not allow guests to bring large coolers on board its vessels. However small, personal-sized coolers, no larger than 12”H x 12”W x 12”L for the purpose of housing small quantities of non-alcoholic beverages and/or medications are permitted as carry-on luggage. Screening and movement of large coolers through embarkation is an impediment to the boarding and security screening process; therefore, large coolers are not permitted as carry-on or checked luggage.

DEBARKATION BAGGAGE ADVICE:
While on board, you will be given numbered debarkation tags to place on your luggage. Please fill out the information on the back of the tag and remember your zone number.  When your zone is called, please proceed off the vessel to claim your luggage. It is easy to pick up the wrong bag, so check to make sure your name is on it. If your luggage is left at the pier, it will be forwarded to you at your expense. Claims for lost or damaged luggage must be made in writing with our debarkation personnel before you leave the pier area.


What are the import and export regulations?  (These regulations are subject to change, please contact the US Customs office to verify.)

Import regulations by United States customs

Imports:

Tobacco:1000 cigarettes, a reasonable amount of tobacco and 100 cigars
Alcohol: 1 US quart
Export regulations by United States customs

Exports:
Prohibited:

firearms and ammunitions
psychotropic drugs
chemicals and pharmaceuticals
obscene literature
plants and animals


Duty Free
The following goods may be imported by visitors over 21 years of age into the USA without incurring customs duty: 200 cigarettes or 50 cigars or 2kg of smoking tobacco or proportionate amounts of each; 0.95l (1qt) of alcoholic beverage; gifts or articles up to a value of US$100.

Note
(a) Items should not be gift-wrapped, as they must be available for customs inspection. (b) The alcoholic beverage allowance (see above) is the national maximum; certain States allow less and if arriving in those States, the excess will be taxed or withheld. (c) For information about the importation of pets, refer to the brochure Pets, Wildlife US Customs, available at US Embassies and Consulates. (d) Further information on US customs regulations is available online (website: www.customs.ustreas.gov).

Prohibited and restricted items
The following are either banned or may only be imported under licence: (a) Narcotics and dangerous drugs, unless for medical purposes (doctors certificate required). (b) Absinthe, biological materials, some seeds, fruits and plants (including endangered species of plants and vegetables and their products). (c) Firearms and ammunition (with some exceptions consult USA Customs website). (d) Hazardous articles (fireworks, toxic materials), including matches and match books (unless packed tightly in a closed container). (e) Meat and poultry products ? fresh, dried or canned. (f) Any fish (unless certified as disease-free) or their eggs, unless canned, pickled or smoked. (g) Dairy products and eggs. (h) Cuban cigars, brought from any country. (i) Wildlife and endangered species, including crustaceans, molluscs, eggs, game and hunting trophies and crafted articles of any part thereof. (j) Dog and cat fur. (k) Some art and artifacts (such as Pre-Columbian monumental and architectural sculpture and murals from South America). (l) Imports from Iran and leather souvenirs from Haiti (eg drums). (m) Some automobiles. (n) More than one article (limited to once every 30 days) displaying a counterfeit or confusingly similar logo to trademarked and copyrighted articles. (o) Merchandise from embargoed countries: Afghanistan, Cuba, Iran, Iraq, Libya, Serbia & Montenegro and Sudan; information materials (pamphlets, books, tapes, films and recordings) are permitted, except from Iraq.

Note
Gold coins, medals and bullion, formerly prohibited, may be brought into the USA, except from embargoed countries (see above).

The information provided above is based on the current information available as of July 27, 2014.  Please verify that any information provided above is correct with the appropriate authorities.  The Cigar Cruise, LLC can not be held liable for any changes and/or incorrect information provided.